Record customer repayment
Apply money received to an existing customer balance.
Last updated 13/08/2026
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/images/help/customers-credit/.Apply money received to an existing customer balance.
The available actions depend on your role, permissions and current subscription plan.
Steps
- 1
Open Customer Credit or Credit Customers.
- 2
Find the customer and select Record Payment.
- 3
Enter the payment amount, method and reference where applicable.
- 4
Submit Record Payment and confirm the updated balance.
Note
Available actions depend on your role, permissions, plan and current product configuration.
Still need help?
Contact support without placing account-sensitive information in the URL.
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